Privacy Policy
MEI MEDIA LLC Privacy Policy
Welcome to MEI MEDIA LLC (“Company,” “we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website meimedia.shop (the “Site”) or purchase products from us.
We respect your privacy and are committed to protecting your personal information. This policy describes your privacy rights and how you can control your information.
Information We Collect
We collect several types of information from and about users of our Site, including:
Personal Information You Provide to Us
When you interact with our Site, we may ask you to provide:
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Name, username | Account creation, checkout |
| Contact Data | Email address, phone number, shipping address, billing address | Checkout, account creation, contact forms |
| Financial Data | Credit/debit card number, CVV, expiration date | Checkout (processed by Stripe – we do not store full card details) |
| Transaction Data | Order history, purchase amounts, product details | Every purchase |
| Account Data | Password (hashed), preferences, saved addresses | Account creation |
| Communication Data | Email content, chat transcripts, customer service records | Contacting us |
| Marketing Data | Preferences, consent records | Opting into marketing emails |
Information Automatically Collected (Device & Usage Data)
When you browse our Site, we automatically collect:
| Data Type | Examples | Purpose |
|---|---|---|
| Device Information | IP address, browser type, operating system, device type | Site optimization, security |
| Usage Data | Pages visited, time spent, links clicked, search queries | Improving user experience |
| Location Data | Approximate geographic location (derived from IP) | Regional content, tax calculation |
| Referral Data | How you arrived at our Site (search engine, social media, direct) | Marketing analysis |
Information from Third Parties
We may receive information about you from:
-
Payment processors (Stripe): Transaction confirmation (no full card details)
-
Shipping carriers (USPS, UPS): Delivery confirmation, address validation
-
Email service providers: Open/click tracking for marketing emails
-
Social media platforms: If you interact with our social media accounts
How We Collect Information
We collect information through:
-
Direct interactions: When you fill out forms, create an account, place an order, or contact us
-
Automated technologies: Cookies, web beacons, and server logs as you navigate our Site
-
Third-party sources: Payment processors, shipping carriers, and analytics providers
How We Use Your Information
We use your personal information for the following purposes:
To Provide Our Services (Contractual Necessity)
-
Process and fulfill your orders
-
Process payments securely (via Stripe)
-
Communicate order status and shipping updates
-
Provide customer service and respond to inquiries
-
Manage returns, refunds, and exchanges
To Improve Our Business (Legitimate Interest)
-
Analyze website usage to improve design and functionality
-
Monitor and prevent fraud or security issues
-
Develop new products and designs based on customer preferences
-
Optimize shipping and delivery processes
To Market to You (Consent or Legitimate Interest)
-
Send promotional emails about new designs, sales, and offers (you can opt out anytime)
-
Display personalized product recommendations on our Site
-
Retarget ads on social media platforms (Facebook, Instagram, etc.)
You can opt out of marketing emails by clicking the “Unsubscribe” link in any marketing email or contacting us directly.
To Comply with Legal Obligations
-
Respond to lawful requests from government authorities
-
Comply with tax, accounting, and record-keeping requirements
-
Enforce our Terms and Conditions
Sharing Your Information
We do not sell your personal information. We only share your information in the following circumstances:
Service Providers (Necessary for Order Fulfillment)
| Provider Type | What They Receive | Why |
|---|---|---|
| Payment processing (Stripe) | Payment card details (tokenized), billing address, order total | To process your payment |
| Print-on-demand partners | Product selection, shipping address, order number | To print and ship your order |
| Shipping carriers (USPS, UPS) | Name, shipping address, package weight | To deliver your order |
| Email service provider | Email address, name (if provided) | To send order confirmations and marketing |
| Website hosting & analytics | IP address, usage data | To operate and improve our Site |
Legal Compliance & Protection
We may disclose your information if required to:
-
Comply with a subpoena, court order, or legal process
-
Protect our rights, property, or safety (or those of others)
-
Investigate fraud or security violations
-
Enforce our Terms and Conditions
Business Transfers
If MEI MEDIA LLC is acquired by or merged with another company, or if we sell our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Site of any such change.
With Your Consent
We may share your information for other purposes if you explicitly consent.
Cookies & Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember your actions and preferences over time.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential/Strictly Necessary | Shopping cart, checkout, login, security | Session (deleted when you close browser) |
| Functional | Language preferences, saved addresses | Persistent (up to 12 months) |
| Analytics/Performance | Google Analytics – page views, traffic sources, user behavior | Persistent (up to 24 months) |
| Marketing/Targeting | Retargeting ads on Facebook, Google, Instagram | Persistent (up to 24 months) |
Third-Party Cookies
We use the following third-party cookies:
-
Google Analytics: Tracks website usage (anonymized IP addresses)
-
Stripe: Payment processing security cookies
-
Facebook Pixel: Tracks conversions for ad optimization
Your Cookie Choices
You can control cookies through your browser settings:
-
Most browsers accept cookies by default
-
You can set your browser to block all cookies or alert you when cookies are being sent
-
Blocking essential cookies will prevent you from checking out or logging in
To manage cookies:
-
Chrome: Settings → Privacy and Security → Cookies and other site data
-
Safari: Preferences → Privacy → Cookies and website data
-
Firefox: Options → Privacy & Security → Cookies and Site Data
-
Edge: Settings → Cookies and site permissions
Do Not Track Signals
Our Site does not respond to “Do Not Track” (DNT) signals from browsers at this time. However, you can block cookies as described above.
Data Security
Our Security Measures
We implement industry-standard security measures to protect your personal information:
-
Encryption: TLS 1.2+ encryption for all data transmitted between your browser and our Site
-
Payment security: Full card details never stored on our servers – processed directly by Stripe (PCI Level 1 certified)
-
Access controls: Only authorized employees have access to personal information (and only when necessary for order fulfillment)
-
Regular audits: We review our security practices quarterly
Limitations of Security
No method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
What to Do If You Suspect a Breach
If you believe your information has been compromised due to our systems, please contact us immediately at thachle164@gmail.com.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy.
| Data Type | Retention Period | Reason |
|---|---|---|
| Order history | 7 years | Tax and accounting requirements (IRS rules) |
| Account information | Until account deletion + 30 days | To provide account services |
| Marketing preferences | Until you unsubscribe or 3 years of inactivity | To honor your choices |
| Customer service records | 3 years after last contact | To track issue resolution |
| Website analytics (anonymized) | 26 months (Google Analytics default) | To analyze trends |
Account Deletion
You may request account deletion at any time by emailing thachle164@gmail.com. We will delete your account and associated personal information within 30 days, except for order history required for tax purposes (retained anonymously).
Your Privacy Rights
Depending on where you live, you may have certain privacy rights under applicable laws.
8.1. California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:
| Right | What It Means |
|---|---|
| Right to Know | Request disclosure of what personal information we collect, use, and share |
| Right to Delete | Request deletion of your personal information (subject to exceptions) |
| Right to Opt-Out | Request that we not sell your personal information (we do not sell data) |
| Right to Non-Discrimination | You will not receive inferior service for exercising your rights |
How to Exercise CCPA Rights
Email thachle164@gmail.com with:
-
Subject line: “CCPA REQUEST – [Your Full Name]”
-
Your full name and California address
-
Specific right you wish to exercise (Know, Delete, etc.)
We will verify your identity before processing your request (may request additional information). We will respond within 45 days (free of charge for up to two requests per 12-month period).
California “Shine the Light” Law
California Civil Code Section 1798.83 permits California residents to request information about whether we have disclosed personal information to third parties for direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.
8.2. Nevada Privacy Rights
Nevada residents have the right to opt out of the sale of their personal information. We do not sell personal information. To submit an opt-out request (even though we don’t sell data), email thachle164@gmail.com with “NEVADA OPT-OUT” in the subject line.
8.3. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants you:
| Right | What It Means |
|---|---|
| Right to Access | Receive a copy of your personal information |
| Right to Rectification | Correct inaccurate or incomplete information |
| Right to Erasure (“Right to be Forgotten”) | Request deletion of your information |
| Right to Restrict Processing | Limit how we use your information |
| Right to Data Portability | Receive your information in a machine-readable format |
| Right to Object | Object to processing based on legitimate interests (e.g., marketing) |
| Rights Related to Automated Decision-Making | We do not use automated decision-making (no profiling) |
Legal Basis for Processing (GDPR)
We process your personal information under the following legal bases:
-
Contractual necessity: Processing orders, payments, shipping
-
Legitimate interests: Analytics, fraud prevention, improving our services
-
Consent: Marketing emails (you may withdraw consent anytime)
-
Legal obligation: Tax record-keeping
How to Exercise GDPR Rights
Email thachle164@gmail.com with:
-
Subject line: “GDPR REQUEST – [Your Full Name]”
-
Your full name and EEA country of residence
-
Specific right you wish to exercise
We will respond within 30 days (free of charge). We may request identification to verify your identity.
Data Transfer to the United States
Our company is based in the United States. Your personal information will be transferred to and processed in the US, which may have different data protection laws than your country. By using our Site, you consent to this transfer.
Children’s Privacy
Our Site and products are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information within 24 hours.
If you are under 18, please do not submit any personal information without parental consent.
Third-Party Links
Our Site may contain links to third-party websites (e.g., social media platforms, payment processors). We are not responsible for the privacy practices or content of these third parties.
We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
-
Minor changes: Updated “Last Updated” date at the top of this page
-
Material changes: We will notify you by email (if we have your address) and/or a prominent notice on our Site
Your continued use of our Site after any changes constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
📧 Email: thachle164@gmail.com
(Include “PRIVACY” in the subject line for fastest response)
📞 Phone: +84394166513
*(Monday-Friday, 9 AM – 6 PM Eastern Time)*
📝 Mail:
MEI MEDIA LLC
ATTN: Privacy Officer
7901 4TH ST N STE 300
ST. PETERSBURG, FL 33702
UNITED STATES
For GDPR/CCPA Requests
Please use email for privacy-related requests – this allows us to document and track your request properly. Include your full name and the specific right you wish to exercise.
Complaint Lodging
If you are in the EEA and believe we have violated GDPR, you have the right to lodge a complaint with your local supervisory authority. We encourage you to contact us first – we will work diligently to resolve your concern.
Thank you for trusting MEI MEDIA LLC with your personal information. We are committed to protecting your privacy.